Frequently Asked Questions

We ship within 1-2 business days. Standard delivery within Germany takes 2-4 days, EU-wide 3-7 days.

We offer 14-day returns on all items. Products must be unworn with all tags attached. Return shipping is free within the EU.

Each product page includes a size guide. If you're between sizes, we recommend sizing up for a relaxed fit.

All Fan Plaza pieces are designed in Berlin and handcrafted in Portugal by skilled artisans.

Fan Plaza is the accessible line by Berlin-based designer William Fan — known for his collections at Berlin Fashion Week. Same design DNA, same attention to detail. Honest prices without compromising on materials or construction.

Yes, we ship worldwide. Shipping costs and delivery times vary by destination. Free shipping on orders over €120 within the EU.

Care instructions are included on each product page and on the label. Generally, we recommend gentle washing at 30°C for textiles and wiping leather goods with a damp cloth.

Yes! Visit us at Große Hamburger Straße 26, 10115 Berlin. Open Tuesday to Saturday, 12:00 — 19:00.